VIP Services

Hosts at Your Service

VIP guests (based on play level) such as President and Elite Thunder Rewards members (and card members who reach and maintain a higher tier membership) may receive personalized concierge services and special attention from a Casino Host. VIP Services are based on play, subject to availability, and may include invitations to special events and promotions, assistance with reservations, and personalized experiences to make your Thunder Valley visit extraordinary. Contact our VIP Services team at 800-822-6182. It's our pleasure to serve you!

Christin Hodous V.P. of Player Development Language: English Kevin Huang Player Development Manager Language: English, Cantonese, Mandarin, Taishanese

Lucy Wright Executive Casino Host Language: English Linda Medrano Executive Casino Host Language: English, Spanish

Samantha Kaser VIP Host   Language: English   Tyler Lim Executive Casino Host Language: English, Korean

Maria Guadiana Executive Casino Host Language: English, Spanish Gabriel Cobian Player Development Executive Language: English, Spanish

Mary Guon Player Development Executive Language: English, Cantonese, Mandarin, Taishanese Anh Thich Executive Casino Host Language: English, Vietnamese, Cantonese, Mandarin

Johnny "JT" Thames Executive Casino Host Language: English   Ching Yu Chiu Executive Casino Host Language: English, Cantonese, Mandarin

Rosemary Hill Casino Host Language: English, Spanish Shan Chan Casino Host Language: English, Cantonese, Mandarin

 

Lana Waddell Casino Host Language: English, Tagalog, Japanese   Sandra Smith VIP Host Language: English

Credit Application

Thunder Valley Casino Resort offers lines of credit to those who qualify. If you are interested in applying, please print and complete a credit application to be submitted by either fax or mail. See application for address and fax number.

For all other inquiries regarding this service, a Guest Services representative would be happy to assist you at (877) 867-7111.